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@@ -901,6 +901,7 @@ SMTP servers can reject messages for [a variety of reasons](https://en.wikipedia
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* *554 5.7.1 Service unavailable; Client host xxx.xxx.xxx.xxx blocked*, please [see here](https://docs.gandi.net/en/gandimail/faq/error_types/554_5_7_1_service_unavailable.html)
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* *501 Syntax error - line too long* is often caused by using a long Autocrypt header
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* *503 5.5.0 Recipient already specified* mostly means that an address is being used both as TO and CC address
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* *554 5.7.1 ... not permitted to relay* means that the email server does not recognize the username/email address. Please double check the host name and username/email address in the identity settings.
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**Gmail errors**
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@@ -2697,6 +2698,8 @@ An Office 365 account can be set up via the quick setup wizard and selecting *Of
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If the wizard ends with *AUTHENTICATE failed*, IMAP and/or SMTP might be disabled for the account. In this case you should ask the administrator to enable IMAP and SMTP. The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365).
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If you've enabled *security defaults* in your organization, you might need to enable the SMTP AUTH protocol. Please [see here](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission) about how to.
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<br />
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<a name="faq157"></a>
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