Crowdin sync

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M66B
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<a name="top"></a>
# FairEmail support
If you have a question, please check the following frequently asked questions first. [At the bottom](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-get-support), you can find out how to ask other questions, request features, and report bugs.
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* [(163) What is message classification?](#user-content-faq163)
* [(164) Can you add customizable themes?](#user-content-faq164)
* [(165) Is Android Auto supported?](#user-content-faq165)
* [(166) Can I snooze a message across multiple devices?](#user-content-faq166)
[I have another question.](#user-content-support)
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Only *new* unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.
Depending on what you want, the notification settings *Let the number of new messages match the number of notifications* needs to be enabled or disabled.
Depending on what you want, the notification settings *Let the number of new messages match the number of notifications* needs to be enabled (default disabled). When enabled the badge count will be the same as the number of new message notifications. When disabled the badge count will be the number of unread messages, independent if they are shown in a notification or are new.
This feature depends on support of your launcher. FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library. If it doesn't work, this cannot be fixed by changes in FairEmail.
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<br />
<a name="faq166"></a>
**(166) Can I snooze a message across multiple devices?**
First of all, there is no standard for snoozing messages, so all snooze implementations are custom solutions.
Some email providers, like Gmail, move snoozed messages to a special folder. Unfortunately, third party apps have no access to this special folder.
Moving a message to another folder and back might fail and might not be possible if there is no internet connection. This is problematic because a message can be snoozed only after moving the message.
To prevent these issues, snoozing is done locally on the device by hiding the message while it is snoozing. Unfortunately, it is not possible to hide messages on the email server too.
<br />
## Get support
FairEmail is supported on smartphones, tablets and ChromeOS only.